What Information We Collect and Why
We collect the information you give us when you create an account — your name, contact details, and the mobile wallet identifiers you use to fund that account, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, your transaction
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reference is logged against your account so we can verify it and handle any dispute. We also collect device and session data automatically — browser type, IP address, and the pages you visit within our platform — to detect unusual access patterns and keep your account
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from being used without your permission. Cookies and similar tools track your session state so you do not have to log in repeatedly on the same device. We do not sell your personal data to advertisers or unrelated third parties. Data may be shared with payment
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processors — the same services that run bKash, Nagad and Rocket transactions — strictly to complete your deposit or withdrawal. Retention periods vary by data type: transaction records are held as long as required by applicable financial rules, while session logs are cleared on a rolling
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basis. If you close your account, we retain only the minimum data required by relevant obligations. Availability of our services and the scope of applicable data rules depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.